SCS-MA, LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, submit forms, or communicate with us through digital channels, including SMS text messaging.

Information We Collect

We may collect the following types of information:

- Personal identifiers (name, address, email, phone number)
- Service information and preferences

- Communication preferences
- Website interaction data (cookies, IP address, browser type)
- SMS opt-in consent and communication history

How We Use Your Information

We use your information to:

- Provide pest control services and customer support

- Schedule appointments and service visits
- Communicate important service updates
- Send promotional messages when consent is provided
- Improve our services, marketing, and customer experience
- Comply with legal and regulatory obligations

SMS Text Messaging & Mobile Information (IMPORTANT)

Mobile information, including SMS opt-in data and consent records, will NOT be shared with third parties or affiliates for marketing or promotional purposes.

We may share limited information with subcontractors and service providers solely to support operational services, such as:

- SMS delivery platforms

- Messaging aggregators

- CRM and communication infrastructure providers

These providers are only permitted to use this information to deliver the messages you have consented to receive.

Text messaging originator opt-in data and consent is excluded from any other data sharing, selling, renting, or disclosure.

Sharing of Information

We may share non-SMS personal information with:

- Service providers assisting with business operations

- Technology vendors supporting scheduling, communications, and analytics

- Legal or regulatory authorities when required by law

This sharing explicitly excludes SMS opt-in data and consent records.

Your Choices & Rights

You may:

- Opt out of marketing communications at any time

- Withdraw SMS consent by replying STOP
- Request access, correction, or deletion of your personal information
- Request information on how your data is used
- To exercise these rights, contact us using the information below.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. While no system is completely secure, we take appropriate measures to reduce risk.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze site traffic. You may control cookie settings through your browser.

Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal data from children.

Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

SCS-MA, LLC
📧 Email: [email protected]
📞 Phone: (859) 425-4040